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  • Writer's pictureMark Smith

Christmas and New Year Closing Dates/Customer Message

Our last date for posting this year is the 18/12/21, we are now fully booked up with orders for that week and we will not be taking any more orders to be dispatched before Christmas and the New year, we will be closed for our winter break and planned website maintenance from Monday 20/12/21 and reopen again on the 10/01/22, you can still order through the website up to and during this closure and any orders placed during this time will be made and dispatched once we reopen so please check the dispatch timings on the top of each product page before ordering, all order information and email correspondence after we close on the 20/12/21 will be answered and replied to once we reopen again on the 10/01/22.


We plan to close the website completely from the 03/01/22 for planned maintenance and the site will reopen again on the 10/01/22, during this period you will not be able to order through the website.


A QUICK MESSAGE TO OUR CUSTOMERS


Being a small family business the last 18 months or so like so many other small businesses has been a really difficult period for us and still continues to be so, everything that could have gone wrong in the past year has gone wrong for us from suppliers businesses not making it through the pandemic and having to change to being let down by other suppliers to not receiving materials at all, are just a couple of examples on top of list of other difficulties we have had to face that have had a massive impact on us on personal levels and our small business, so much so that we were unsure at some points through the past year whether we would even still have business left to run by the end of it, but if not for the support of our new and our loyal returning customers that we have built up over the years we have been able to continue to stay open through this difficult period and try to work through it, and both myself and Claire would like to thank every single person from the bottom of our hearts that has supported us throughout this past year and continue to do so moving forward, Thank you, and we would like to wish every one of you a very Merry Christmas and a Happy New Year.


Mark, DryHound.





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